Feedback/ Complaint/ Query Form
Got a question, suggestion, or something to ask? Writer us out the form below, and we'll get back to you in no time.
Call Us
The customer support is available between 09:30am and 06:30 on Mondays to Saturdays to help you with any issue that you might have.
WhatsApp Us: +91 7600236777
We're available on WhatsApp 24*7. You can WhatsApp us and receive a response to your inquiries within 5-10 mins.
Email
You can email us and receive a response to your inquiries whether they are queries or complaints or feedback within twenty four hours.
support@liquify.inGrievance Redressal Mechanism
Liquify aims to provide the best customer service through its Platform. We value customer-relationship and strive to offer an efficient and robust grievance redressal mechanism. If you have any questions or concerns regarding the Platform, please feel free to contact us.
Customer Service Team (Level 1): You can reach us for any query/complaint by writing to us at support@liquify.in You shall receive the response within 7 working days.
Grievance Team (Level 2): If the Complaint/Grievance is not redressed by the Customer Service Centre within 7 working days, the customer shall approach the Digital Lending Nodal Grievance Redressal Officer (GRO), Ms. Akanksha Shatalwar of the Company at below details: Email: grievance@liquify.in You shall receive the response within 15 working days.
Grievance Redressal for our lender (Bajaj Finance Limited): Grievance Redressal Officer on behalf our lender is Mr. Manish Bhargav. You can write an email to: grievanceredressalteam@bajajfinserv.in or call on 022 41803901 (call charges applicable). This number is operational on all working days from Monday to Friday between 9:30 am and 5:30 pm. Alternatively, you can reach the Principal Nodal Officer click here.
Office Address
Liquify
B-502, 5th Floor, WestGate by True Value, Sarkhej Gandhinagar Highway, Makarba, Ahmedabad - 380051, Gujarat, India.
