We are very much interested in receiving your questions. If you have any queries, need help, or have feedback, we welcome you to get in touch. Liquify is committed to providing unique financial products and impressive customer service, with easy access to address and resolve any grievances you may have. Your satisfaction is our priority, and we're here to assist you every step of the way.
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The customer support is available between 09:30am and 06:30 on Mondays to Saturdays to help you with any issue that you might have.
We're available on WhatsApp 24*7. You can WhatsApp us and receive a response to your inquiries within 5-10 mins.
You can email us and receive a response to your inquiries whether they are queries or complaints or feedback within twenty four hours.
support@liquify.inLiquify aims to provide the best customer service through its Platform. We value customer-relationship and strive to offer an efficient and robust grievance redressal mechanism. If you have any questions or concerns regarding the Platform, please feel free to contact us.
Customer Service Team (Level 1): You can reach us for any query/complaint by writing to us at support@liquify.in You shall receive the response within 7 working days.
Grievance Team (Level 2): If the Complaint/Grievance is not redressed by the Customer Service Centre within 7 working days, the customer shall approach the Digital Lending Grievance Redressal Officer (GRO) of the Company at below details: Email: grievance@liquify.in You shall receive the response within 15 working days.
Liquify
B-502, 5th Floor, WestGate by True Value, Sarkhej Gandhinagar Highway, Makarba, Ahmedabad - 380051, Gujarat, India.